AdChoices
Shawn M
Rock Island, IL | 2015 GMC 1500 SierraFebruary 9, 2023The Key Service Dept has not once failed me in service excellence. Got me in ASAP, technician was spot on and Josh kept me informed thru out my short wait. I would recommend Key Service Dept for your vehicle needs again and again. Thank you service team for a great visit.Response from Key Auto Mall
February 9, 2023Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!Evgeny K
Davenport, IA | 2012 Chevrolet MalibuJanuary 23, 2023Amanda was great getting me in and out! Highly recommend!Response from Key Auto Mall
January 23, 2023Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for choosing Key Auto Mall and we hope to see you again.Richard R
Milan, IL | 2022 GMC 1500 SierraJanuary 2, 2023After I made the purchase, you guys just left me hanging. I’m want to do about warranty work that needed to be done. Service department did what they were supposed to do but it took months to get the questions answered. I cannot recommend this dealership with a clear conscience.Response from Key Auto Mall
January 5, 2023Thank you for providing this feedback about your experience. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience.Dwight W
Milan, IL | 2017 Buick EnvisionDecember 18, 2022Great service department.Response from Key Auto Mall
December 18, 2022Hello there, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Key Auto Mall!Paul R
Taylor Ridge, IL | 2018 GMC TerrainDecember 8, 2022The people are very nice. But services are very expensive, other dealerships are sending coupons, we will probably switch for services.Response from Key Auto Mall
December 13, 2022Thank you for providing this feedback about your experience. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience.Peggy T
Moline, IL | 2018 Buick EncoreNovember 25, 2022I had a car problem with car called and I talked to Amanda and I did not have a appointment but she was so nice told me to bring car down they may have time to look at it so as we thought it was the battery she called and said I could come down and pick up then called back and car would not start so they checked further and found I had gotten a bad tank of gas so they flushed everything to make sure that was the only problem and not anything else called back later and I was able to go down and pick up. Everyone was so kind and friendly Amanda was excellent and right on top of everything. We always come to Key for our oil changes also. Many thanks to all who was involved.Response from Key Auto Mall
November 25, 2022Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!Austin J
Blue Grass, IA | 2014 Chevrolet CruzeNovember 22, 2022key is the best! always great service!!Response from Key Auto Mall
November 23, 2022Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!Tom P
Orion, IL | 2022 GMC Yukon XLOctober 24, 2022wonderful people to work with. making it very easy to get done what I need .Response from Key Auto Mall
October 26, 2022Wow, we're glad you had such a wonderful experience with us! Thank you again for the great review!Gregory C
Milan, IL | 2020 GMC 1500 SierraOctober 12, 2022Quick serviceResponse from Key Auto Mall
October 13, 2022Hi, thank you for the high star rating! We hope to see you soon!Nick Y
Rock Island, IL | 2021 GMC 2500HD SierraSeptember 16, 2022Couldn’t have been better.Response from Key Auto Mall
September 17, 2022Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!